On Tuesday, July 5, the City Council adopted a Utilities Handbook. The intent of the Handbook is to provide the utility customer and the employees of the City a helpful guide with uniform procedures for providing utility service. This policy is not meant to be all inclusive but offers direction and guidance. This includes but, is not limited to:
- Defining responsibility for maintenance of water and sewer infrastructure
- Establishing requirements for individual water meters and sizing
- Creating utility application and deposit requirements
- Amending the utility billing cycle to allow additional time for payment
- Providing criteria for utility billing adjustments
A full copy of the handbook is available below:
Utilities Handbook