When the City receives a complaint about an ordinance or code violation or a violation is found by means of pro-actively patrolling the community, an investigation takes place to determine the validity of the violation. If it is determined that the complaint is valid, the respondent (responsible entity) is given notice of the violation, the corrective action to be taken to bring the violation into compliance, and a specified amount of time that the violation must to be brought into compliance by.
Repeat violations and high priority violations such as health and safety violations are given a lesser amount of time for compliance and may have a citation or enforcement hearing summons immediately issued. If the respondent fails to voluntarily come into compliance, additional enforcement proceedings may take place.